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Givvie

The Givvie Story

Making it easier to say “I’m thinking of you.”

Givvie began as a mobile app for gifting food and drink experiences from independent Amsterdam businesses. We brought it to life with a pilot at MLT Bakery in Amsterdam West.

Now, I’m exploring a simpler, consumer-first experience: helping friends discover places and decide where to go together, with AI making that easier. This is the story of that first chapter and what I learned.

Two women sit on a bench in the sun outside MLT Bakery and Coffee, holding coffee and a matcha.

Brand photoshoot outside MLT Bakery, and a line from the Instagram teaser campaign.

Two friends laughing over red wine at a red-painted café table by an Amsterdam canal, with a lime line-drawn bird and a wine glass drawn over the photo.
An early Givvie teaser: the bird meets Amsterdam.

01 The beginning

Finding my creative outlet

I wanted to understand what it meant to take an idea, build a brand, create a product and convince someone to try it.

I’ve learned a lot in my corporate career working with enterprise customers. With Givvie, I wanted to put my curiosity into something of my own: something I could share with family and friends, and that gave me room to express my creativity.

Givvie is the first step toward exploring what building a business looks like for me, in a space that I’m interested in.

02 The idea

Small gestures, meaningful connections

The personal moments behind Givvie

Living in Amsterdam while my brother was in Chicago meant missing everyday moments together. For his birthday, I sent a card promising dinner and drinks the next time I was home. I wanted to send something he could enjoy then, even if I couldn’t be there.

That became the idea behind Givvie: a small treat from somewhere someone loves, whether a coffee and pastry down the street or drinks at their favourite bar.

Independent local businesses were central to it. I started with the places I knew in Amsterdam West and gathered input from owners along the way.

Two friends walking arm in arm past MLT Bakery and Coffee, laughing, one holding a paper bag from the bakery and the other a takeaway cup.

03 The product

What we built: a gifting app

Givvie let friends send food and drink experiences from local Amsterdam businesses. The recipient received a link to open their gift and redeem it in store using a QR code. Based on user feedback, recipients could receive and redeem their gift without downloading the app.

How gifting worked

  1. 1

    Choose a business

    Pick a place. Each business shows the gifts you can send, like MLT Bakery.

  2. 2

    Choose an experience

    Coffee and cake, pastry and coffee for two, or matcha and cake.

  3. 3

    Add a message

    Say who it is for and add a short note, from happy birthday to just because.

  4. 4

    Review and send

    Check the gift, pay, and get a gift link to share with a friend.

  5. 5

    Receive a link

    The recipient gets a link by text that opens a gift page. No app download needed.

  6. 6

    Redeem in store

    The recipient shows their QR code, and the business scans it to redeem the gift.

Step 1 of 6
  1. 1. Choose a business

    Pick a place and see the gifts you can send.

  2. 2. Choose an experience

    Coffee and cake, or pastry and coffee for two.

  3. 3. Add a message

    Say who it is for and add a short note.

  4. 4. Review and send

    Pay and get a gift link to share.

  5. 5. Receive a link

    A link by text opens the gift. No app needed.

  6. 6. Redeem in store

    The recipient shows their QR code, and the business scans it to redeem the gift.

For businesses

Tools for local businesses

I built a web application for businesses to register and create gift packages, alongside a mobile app for staff to scan gifts, view pending gifts and track redemption history.

Business appPending gifts and redemption history.

04 The creative journey

Bringing Givvie to life

The creative side was one of the parts I enjoyed most. We explored Givvie’s values, who it was for and how gifting should feel, then brought those ideas into the app wireframes, visual identity and Instagram content.

The photoshoot at MLT Bakery was a highlight. Two friends helped bring Givvie to life through coffee, treats and time together. Sharing that moment with people close to me made it special.

A woman laughing, holding two takeaway coffee cups in front of her eyes against a bright blue wall.
Two friends leaning in close, smiling, with a latte and an iced matcha.
A takeaway coffee cup and a seeded bagel sandwich on a dark steel counter with blue light.
Explore Givvie’s campaign work

Campaign work

Alongside the shoot, we created Instagram graphics and short videos, with collaboration making much of this work possible.

  • March teaser campaign.
  • “Your favourite Amsterdam spots. Now giftable.”
  • From strategy to identity.
  • MLT Bakery, a Givvie partner.
  • A founder story for our pilot partner.
  • How it works, in three steps.
  • A short campaign video.
  • A short, playful call to action.

05 The operational dependency

Merchants before consumers

That’s the dependency I want to change.

On the surface, Givvie was a gifting idea: one friend sending another a treat. But nobody could send a gift from a business that had not joined first.

The business had to register, set up its gift packages, connect Stripe for payouts and be ready to scan a QR code at the counter. That made onboarding businesses a first step the whole gifting experience depended on.

  1. The business

    Business setup

    Registers, creates its gift packages and connects Stripe.

  2. The business

    Gifts available

    Its gifts are live in the app, ready to send.

  3. A friend

    A friend sends a gift

    Picks the business and a gift, adds a message and pays.

  4. The recipient

    The recipient redeems

    Opens the link and shows a one-time QR code in store.

  5. The business

    The business is paid out

    Through the Stripe setup from the first step.

06 The first pilot

MLT Bakery, Amsterdam West

Meltem and Yakup, the owners of MLT Bakery, brought the perspective of people who would actually use the business side of the product. They gave feedback on the gift packages, the merchant summary page and the redemption experience. They were open to figuring things out with me, which I really appreciated at such an early stage.

A hand holds a phone showing a Givvie gift for a hot drink at MLT Bakery, next to an MLT takeaway cup on a bakery counter with pastries behind.
The app meets the counter.
Redeeming a gift in the real world (10 seconds, with sound).

07 Reflection

What I learned along the way

Start with the consumer moment

The goal was helping someone make a thoughtful gesture. Building Givvie taught me to distinguish that experience from all the applications and processes supporting it.

What’s nextStart with what someone wants to do, and make it easier to get to something meaningful.

Design around the dependencies

Before anyone could send a gift, a business had to join, create experiences and set up payouts. I learned that merchant onboarding was central to the model and limited how easily I could reach consumers.

What’s nextExplore an experience that doesn’t require individual merchant onboarding or POS integration.

Learn through real use

Working with MLT Bakery gave us feedback another design review couldn’t. Their needs at the counter helped change redemption from a swipe to a one-time QR code.

What’s nextPut something usable in people’s hands sooner and let their feedback shape the next version.

Building with AI expanded what I could create and taught me where human expertise mattered most. The next opportunity for Givvie is to use agents to make discovering places, narrowing choices and deciding together easier for friends.

Explore how I built Givvie

Building with AI and knowing when to bring in expertise

Tools I used

AI and design

  • Figma AI
  • Claude Design
  • Claude Code
  • Replit
  • GitHub Copilot
  • Codex

Product technology

  • SwiftUI
  • Kotlin
  • Jetpack Compose
  • React
  • Next.js
  • Node.js
  • AWS
  • Stripe
  • Twilio

What I built

  • From idea to working productI used Figma AI and Replit to explore designs and iterate on screens, then GitHub Copilot to support development across the web and mobile apps.
  • Building an AI agent for merchant setupI built an AI agent that generated suggested gift experiences from a business’s menu items and prices. Owners could review, edit and publish the suggestions, reducing the work of creating gift packages.
  • Knowing when to bring in expertiseI partnered with a mobile developer on backend architecture and connections between the applications, while I focused on the product experience and feedback from users and local businesses.

08 What’s next

Help shape Givvie’s next chapter

Givvie’s next chapter builds on the same idea: helping people connect through local experiences. I’m exploring how AI agents can help friends discover places and decide where to go together.


With thanks

Delyana
Brand identity coaching. Values, archetypes, competitors, the value proposition and who Givvie was for.
Vlada
Early wireframes and product visuals, the first designer I worked with.
Robin
Visual direction, video and content. Ran the photoshoot at MLT Bakery.
Srinivas
Mobile app developer. Backend architecture and the connections between the applications.
Kahori and Anastasia
Friends who modelled for the photoshoot and supported me with feedback.
Meltem and Yakup
Owners of MLT Bakery, and my pilot collaborators. Their feedback shaped the product.